Gadget
10th February 2011, 08:29
I have a black 500 Lounge 1.2 with the black and white interior and black and white check upholstery.
If I get into the car and it's raining, the raindrops falling onto the upholstery cause water marks on the fabric. Same thing happens if I get in wearing a wet coat.
So, what to do? I used a proprietary brand of car upholstery cleaner and the seat now looks as though I have allowed a five year old to sit in the driver's seat whilst eating McDonalds fries and drinking a soft drink, all the while wiping his or her hands on the seat.
I mentioned the fact that the fabric marks easily - I have water marks on the passenger seat but rarely have a passenger sitting there. The Service Manager said, 'Yes, we've noticed there's a problem with that particular upholstery.' Another member of staff said the same thing.
Not unreasonably, I thought, I asked if they would steam clean the two seat pads for me - the agreed but wanted to charge me £20.00! They'd just agreed the fabric wasn't performing as a seat cover should but wouldn't put it right for me.
I would have great difficulty selling the two year old car with the seats in the state that they are in.
Has anyone else had problems with this black and white check fabric and, more interestingly, have they had their complaints listened to and a solution found?
If I get into the car and it's raining, the raindrops falling onto the upholstery cause water marks on the fabric. Same thing happens if I get in wearing a wet coat.
So, what to do? I used a proprietary brand of car upholstery cleaner and the seat now looks as though I have allowed a five year old to sit in the driver's seat whilst eating McDonalds fries and drinking a soft drink, all the while wiping his or her hands on the seat.
I mentioned the fact that the fabric marks easily - I have water marks on the passenger seat but rarely have a passenger sitting there. The Service Manager said, 'Yes, we've noticed there's a problem with that particular upholstery.' Another member of staff said the same thing.
Not unreasonably, I thought, I asked if they would steam clean the two seat pads for me - the agreed but wanted to charge me £20.00! They'd just agreed the fabric wasn't performing as a seat cover should but wouldn't put it right for me.
I would have great difficulty selling the two year old car with the seats in the state that they are in.
Has anyone else had problems with this black and white check fabric and, more interestingly, have they had their complaints listened to and a solution found?